1. Who these terms are between

These Terms & Conditions ("Terms") form the agreement between Tsopani LLC ("Tsopani," "we," "us"), a limited liability company organized under the laws of Colorado, and each guest who reserves a place on a Tsopani Field Trip ("you," "the guest").

Reserving a place — by paying a deposit or full payment — means you have read, understood, and agreed to these Terms. If you are reserving on behalf of others, you confirm you have authority to accept these Terms on their behalf and are responsible for communicating them.

2. What you are buying

Your reservation is limited to what is listed as "Included" on the trip page at the time of booking. No other food, transportation, or any other benefit is included in your trip fee.

The trip page is the authoritative description of what is included. If there is a conflict between marketing materials and the trip page, the trip page prevails.

3. Deposits and payment

Reservation deposit: 50% of the total trip price per guest, due at time of booking. Your deposit is non-refundable except as expressly stated in these Terms (see §4 for the 7-day grace period; §5 for cancellation by us).

Founding Deposit credit. In the specific circumstances set out in §4, a forfeited deposit converts to a Founding Deposit credit rather than being retained. When a deposit converts:

• The credit equals the full deposit amount paid.

• The credit does not expire.

• The credit may be applied toward any future Tsopani Field Trip.

• The credit may be transferred, one time, to a person you name in writing, subject to that person accepting these Terms at the time of use.

• Credits are not redeemable for cash.

Credit conversion is available only where §4 expressly provides for it. In all other cases the deposit is forfeited without conversion.

Balance. The remaining balance of the trip price is due 30 days after your booking date, or 30 days before trip start, whichever is earlier. If you book within 30 days of trip start, the full trip price is due at time of booking.

Currency and fees: All amounts are in U.S. dollars. You are responsible for any bank, card, or currency-conversion fees your provider charges.

4. Cancellation by you

You may cancel your reservation at any time, in writing by emailing field-trips@tsopani.com. The date we receive your written notice is the cancellation date.

7-day grace period. If you cancel within 7 days of your original booking, we will refund your deposit in full.

Founding Deposit window: day 8 through day 21 from booking, and more than 60 days before trip start. You forfeit your deposit, which converts in full to a Founding Deposit credit under §3. Any additional amounts you have paid are refunded in full.

After day 21 from booking, or 60 days or fewer before trip start. You forfeit your deposit. It does not convert to Founding Deposit credit. Balance amounts are refunded on the following schedule:

• 31–60 days before trip start: 50% of amounts paid beyond the deposit refunded.

• 30 days or fewer before trip start: no refund. 

Transfers. Up to 30 days before trip start, you may transfer your reservation to another person, subject to our written approval, and to the transferee accepting these Terms. A transfer administration fee of $250 applies.

5. Cancellation by us

If we cancel a trip for any reason — including failure to reach minimum enrollment, force majeure, or a decision by us that the trip cannot safely proceed — you will receive a full refund of all amounts paid to us, including your deposit.

You may alternatively elect, in writing, to apply the full amount as credit toward a future Tsopani Field Trip.

We are not responsible for any other costs you incur in connection with the trip — including but not limited to airfare, other travel arrangements, visa or passport fees, insurance premiums, or lost wages. 

Minimum group size: [8] guests. We will notify you of a cancellation for insufficient enrollment no later than sixty (60) days before trip start.

6. Changes to the itinerary

The published itinerary is our intended plan. Weather, guide judgment, local conditions, and force majeure events may require changes. We reserve the right to modify the itinerary — including accommodations, routes, activities, and daily sequencing — when we determine, in our sole and reasonable discretion, that a change is necessary or advisable.

Where reasonably possible we will provide substitutions of comparable quality. Modifications made in the field are not grounds for a refund.

Substantial changes: if a change made before the trip start date materially alters the trip (e.g., a change of region, or a shortening of the trip by more than one day), you may elect either (a) to accept the modified trip, (b) to transfer to another Tsopani Field Trip, or (c) to cancel and receive a full refund of amounts paid.

7. Insurance (required)

Travel and adventure-sports insurance is required for every guest.

You must purchase your policy within fourteen (14) days of your booking date. Most trip-cancellation policies exclude pre-existing medical conditions unless purchased within a short window of the initial deposit; the 14-day window above is intended to preserve that coverage.

You must provide proof of coverage to us no later than thirty (30) days before trip start, or, if you book inside 30 days of trip start, within seven (7) days of booking.

Your coverage must include, at minimum: (a) trip cancellation and interruption, (b) emergency medical and evacuation appropriate to your travel destination, and (c) coverage for rock climbing as an included activity — many standard policies exclude climbing, and this is your responsibility to verify.

We are not a licensed insurance broker or agent; the choice of policy and its adequacy for your circumstances is your responsibility. We are not liable for gaps in your coverage.

If you fail to provide proof of adequate coverage by the deadline in this section, we reserve the right to cancel your reservation, in which case the cancellation-by-you provisions of §4 apply.

[Legal note for counsel: (a) confirm licensing-safe language — we should not be recommending policies in a way that implies brokerage; (b) whether requiring proof of climbing coverage creates a duty of care regarding the adequacy of that coverage; (c) the 14-day pre-existing-condition window is a common industry norm but is not universal — confirm with the recommended provider before publishing that specific number.]

8. Fitness, ability, and the nature of the trip

The Greek Traverse involves rock climbing, hiking on uneven terrain, boat travel, and daily physical activity at varying intensity. It is not appropriate for guests who cannot meet the physical requirements described on the trip page.

By reserving, you represent that:

• You are physically fit for the activities described;

• You are comfortable climbing outdoors on sport routes at an intermediate level;

• You have disclosed to us any medical condition, injury, medication, or dietary requirement that may affect your participation [intake form process referenced here — link when built];

• You will follow the reasonable instructions of Tsopani guides and staff throughout the trip.

We reserve the right, in our sole and reasonable discretion, to limit participation in any activity — or to remove any guest from the trip — where we determine that participation would present an undue risk to the guest, to other guests, or to our staff. No refund is due in the event of removal for cause.

11. Photography, video, and likeness

Tsopani, or media professionals engaged by Tsopani, will photograph and film during the trip for use in Tsopani marketing, editorial, and brand materials.

By joining a Tsopani Field Trip you grant Tsopani a non-exclusive, worldwide, royalty-free, perpetual license to use your name, image, likeness, and voice as captured during the trip, in any media now known or later developed, for Tsopani's brand and marketing purposes.

You may opt out of identifiable use of your image by notifying us in writing before trip start. We will make reasonable efforts to accommodate opt-outs but cannot guarantee exclusion from group or crowd shots.

12. Guest conduct

You agree to conduct yourself in a manner that does not endanger, harass, or unreasonably inconvenience other guests, our staff, our partners, or the communities we travel through. Illegal drug use is not permitted. Excessive alcohol consumption that compromises safety or the group experience is grounds for removal without refund.

We reserve the right, in our sole discretion, to remove any guest whose conduct is inconsistent with this section. No refund is due for removal under this section, and any costs of alternative transport or accommodation are the removed guest's responsibility.

13. Limitation of liability

Each Party’s liability to the other Parties for any loss, cost, claim, injury, liability, or expense, including reasonable attorney’s fees, relating to or arising from any act or omission in its performance of this Agreement, shall be limited to the amount of direct damage actually incurred, which amount shall not exceed the total trip cost. In no event shall any Party be liable to the other Parties for any indirect, special, consequential, or punitive damages.

14. Third-party providers

We use independent local partners for accommodations, transport, boat operations, and some activities. Those partners are not our employees or agents. While we select partners with care, we are not responsible for the acts or omissions of third-party providers except as required by applicable law.

15. Force majeure

Neither party is liable for failure or delay in performing under these Terms to the extent caused by events outside its reasonable control, including natural disaster, war, civil unrest, epidemic or pandemic, government action, border closure, transportation disruption, or acts of terrorism.

In the event of a force majeure cancellation by us, §5 applies (full refund or credit at guest's election).

16. Governing law and dispute resolution

All disputes arising under this agreement shall be governed by and interpreted in accordance with the laws of Colorado, without regard to principles of conflict of laws. The parties to this agreement will submit all disputes arising under this agreement to arbitration in Denver, Colorado before a single arbitrator of the American Arbitration Association (“AAA”). The arbitrator shall be selected by application of the rules of the AAA, or by mutual agreement of the parties, except that such arbitrator shall be an attorney admitted to practice law in Colorado. No party to this agreement will challenge the jurisdiction or venue provisions as provided in this section. No party to this agreement will challenge the jurisdiction or venue provisions as provided in this section. Nothing contained herein shall prevent the party from obtaining an injunction.

17. Changes to these terms

We may update these Terms from time to time. The Terms that apply to your reservation are those in effect on the date you booked, except that any changes required by law apply immediately.

18. Contact and notices

Written notices to Tsopani should be sent to Tsopani LLC,  390 Hollyberry Lane, Boulder CO, 80395 and copied to Field-trips@tsopani.com. Notices to you will be sent to the email address you provided at booking; it is your responsibility to keep that address current.